Privacy Policy


Ivory Power Group recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This privacy policy sets out how Ivory Power Group uses and protects any information that you give Ivory Power Group when you use this website. The use of the Internet pages of this website is possible without any indication of personal data. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

The processing of your personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Ivory Power Group. By means of this data protection declaration, our company would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, you are informed, by means of this data protection declaration, of the rights to which you are entitled.

As the controller, the Ivory Power Group has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed.

Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Ivory Power Equipment Trading LLC
Dubai, United Arab Emirates
Suite 1001, Burj Al Salam, Trade Center 1, Sheikh Zayed Road, 103983
Email: [email protected]

How we use cookies

We use cookies on our website. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the user from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, we can provide you with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If you block cookies in the Internet browser used, you will not be able to use all the features on our website.

What we collect

We collect a series of general data and information when a user or automated system calls up the website. This general data and information are stored in the server log files. Collected data may be

  • the browser types and versions used
  • the operating system used by the accessing system
  • the website from which an accessing system reaches our website
  • the date and time of access to the Internet site
  • an Internet protocol address (IP address)
  • the Internet service provider of the accessing system
  • any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, we does not draw any conclusions about the user. Rather, this information is needed to

  • deliver the content of our website correctly
  • optimize the content of our website as well as its advertisement
  • ensure the long-term viability of our information technology systems and website technology
  • provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.

Therefore, we analyze anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our company, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by you.

Controlling your personal information

We shall process and store your personal data only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which we are subject to.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Your rights

  1. Right to access

    You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. You have the right to obtain from us free information about your personal data stored at any time and a copy of this information.

  2. Right to rectification

    You have the right to verify the accuracy of your data and ask for it to be updated or corrected.

  3. Right to erasure

    You have the right to the erasure of your personal data without undue delay if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, if you withdraw consent to consent-based processing, if you object to the processing under certain rules of applicable data protection law, if the processing is for direct marketing purposes, if and the personal data have been unlawfully processed.

  4. Right to restrict processing

    You have the right, under certain circumstances, to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.

  5. Right to object to processing

    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

  6. Right to data portability

    You have the right to receive your personal data in a structured, commonly used and machine-readable format. You have the right to transmit those data to another company without hindrance from us, as long as the processing is not necessary for the performance of a task carried out in the public interest or us.

  7. Right to complain to a supervisory authority

    If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

  8. Right to withdraw consent

    You have the right to withdraw consent where you have previously given your consent to the processing of your personal data.

Once the retention period expires, your personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period. You may exercise any of your rights in relation to your personal data by writing to or emailing us at [email protected].

Amendments

Ivory Power Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 29 May 2018.